Follow our step-by-step guide on how to place your order through our website or WhatsApp. From product selection and secure checkout to choosing delivery options, we make the process simple and smooth — even for first-time users.
Shopping with Shobow Suppliers is easy and convenient. Follow these steps to complete your order smoothly:
Visit our website: www.shobow.co.ke
Use the top navigation menu or search bar to explore categories like electronics, kitchenware, fashion, and more.
Click on any product to view detailed information, photos, price, and specifications.
Once you find the product you want, click the “Add to Cart” button.
You can continue shopping and add more items to your cart.
To view your selected items, click the shopping cart icon on the top right corner of the page.
Check product quantities, prices, and confirm everything is correct.
If you have a promo code, apply it here.
When ready, click “Proceed to Checkout.”
Enter your name, phone number, email address, and delivery location (ensure accuracy).
Choose your preferred delivery option — home delivery or In-store Pick up.
Select from the available payment options:
Follow the on-screen instructions to complete your payment securely.
After payment, you’ll receive an order confirmation on screen and via email or SMS.
Your order will be processed, and you’ll be updated via WhatsApp/SMS on its delivery status.
Orders are typically delivered within 1–3 business days, depending on your location.
If your order qualifies for free shipping (based on order value), it will be delivered at no extra cost.
You can contact us anytime to track your order or for support.
If you need assistance at any point, feel free to chat with us on WhatsApp or call our support team. We’re available 24/7 to help you complete your purchase.
